The Real Cost of Software — Beyond the Price Tag
The hidden expenses that are bleeding your business dry
So you’re in the market for some new tooling for your business. Something that a whole team (or many teams) are going to use every single day. It could be for HR services, workflow management, sales automation, business intelligence, etc. — perhaps a CRM, CDP, DMP, ERP, CMS, POS, HCM, DXP, or some other acronym.
The point is, you have a use case to solve for your employees, and you’re going to give them what they need, because that will make them more productive (and yeah, you want them to feel heard). Though, not at too high of an expense, of course.
You find your winner — and it’s only $10/month per user. You can definitely get leadership to approve that.
And they will. And they do.
And suddenly, nobody can actually get anything meaningful done. They had been working better before you gave them a shiny new tool.
More importantly, the business is suffering because of it — and at a much faster burn rate than $10/month per user.
What happened?
In short: you were looking at a price tag, but the real cost was buried, and you didn’t dig deep enough.
