The Importance of Emotional Intelligence in Management

Why EQ is more important than IQ when it comes to managing people

David C. Wyld
Management Now
Published in
5 min readJun 17, 2024

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Photo by Nik on Unsplash

Overview

Emotional intelligence (EI or EQ) is an essential skill set in today’s workplace and a crucial aspect of effective management. It is the ability to recognize, understand, and manage emotions in oneself and others. Managers who possess high levels of emotional intelligence are better equipped to lead their teams and make sound decisions.

In this article, we will explore the importance of emotional intelligence (EI) in management and how it can help managers succeed. We will also examine how EI can be developed and nurtured.

What is Emotional Intelligence?

The concept of emotional intelligence was introduced in the early 1990s by psychologists Peter Salovey and John D. Mayer. They defined EI as the ability to perceive, understand, and regulate one’s own emotions as well as recognize and influence the emotions of others. However, it was popularized…

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David C. Wyld
Management Now

David C. Wyld is a Professor of Strategic Management & Consultant. Follow him here on Medium for his latest publications. He supports his fellow Medium writers.