Enhancing Water Management with Smart Meters

Robert C. Brears
Mark and Focus
Published in
4 min readJul 24, 2024

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With rapid urbanization and growing water scarcity from climate change, cities must deliver water as efficiently as possible and balance rising demand with limited supplies. As such, leading cities and their water utilities are turning to smart meters to manage limited water supplies efficiently. Read how Singapore has implemented a large-scale smart water meter initiative to address these challenges and enhance its water management system.

By Robert C. Brears

Introduction to ICT in Water Management

To manage limited water supplies efficiently, cities and their water utilities are turning to Information and Communication Technologies (ICT). There are two beneficial aspects of turning to ICT solutions to ensure the efficient use of precious supplies. First, ICT can reduce water losses in the system. Second, ICT can be used to enhance demand management strategies. A crucial part of the ICT network is smart meters, which enable water utilities to conduct regular meter reads of customers throughout the day, provide customers with real-time water consumption data, and quickly detect water losses in the system.

Benefits of Smart Water Meters

Smart meters offer a comprehensive approach to managing water resources. By capturing and transmitting water usage data frequently, these meters allow utilities to identify and address leaks and inefficiencies swiftly. This proactive leak detection reduces water wastage, ensuring more treated water reaches its intended users. Smart meters help utilities maintain accurate water consumption records, crucial for effective resource planning and management.

Consumer Advantages

From the consumer’s perspective, smart meters provide valuable insights into daily water usage. Customers can monitor their consumption patterns, set personal goals, and receive alerts for unusual usage, such as potential leaks. This real-time feedback encourages more mindful water use, helping households and businesses reduce water bills and contribute to conservation efforts.

Enhancing Demand Management Strategies

Integrating smart meters into the broader ICT network supports enhanced demand management strategies. Utilities can analyze usage data to forecast demand more accurately, implement tiered pricing models, and develop targeted conservation programs. These measures optimize water distribution and promote sustainable usage habits among consumers.

Case Study: Smart Water Meter Implementation in Singapore

Singapore has embarked on a significant initiative to enhance water management by deploying smart water meters. Managed by SP Group, the project involves installing 300,000 smart water meters across seven locations in the city-state. Awarded by the National Water Agency Public Utilities Board (PUB) through an open tender exercise, the contract tasks SP Services Limited, a subsidiary of SP Group, with supplying, installing, and managing these meters.

Smart water meters measure water usage on-premises and automatically record readings several times daily. These readings are transmitted wirelessly to nearby base stations and sent to PUB’s servers for processing. Users can access their water usage data through the MySmartWaterMeter account online via laptops, tablets, or mobile phones. This platform allows users to monitor their water consumption, set monthly goals, and receive alerts for suspected leaks.

With near real-time consumption data, smart water meters enable users to make informed decisions about their water usage, helping save water and reduce costs. The rollout of these meters builds on SP’s successful deployment of a nationwide smart electricity metering system. With over 500,000 smart electricity meters installed, SP is leveraging its existing Advanced Metering Infrastructure to support the new water metering system.

The Take-Out

Smart water meters enhance efficiency, conserve resources, and support sustainable water management.

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Robert C. Brears
Mark and Focus

Robert is the author of Financing Water Security and Green Growth (Oxford University Press) and Founder of Our Future Water and Mark and Focus