Will AI Replace Humans In The Customer Service Industry?

Since AI Born, it has become a social hot topic. More and more people are thinking the AI will replace human artificial. Does anyone really hate AI? According to research, more than half (54%) of UK consumers want to use the voice assistants to interact with brands. No matter if it was AI or artificial, all to give customers a better experience and meet their needs. So today let’s take a closer look at the topic of AI and human intelligence.