10 Epic Marketing Fails I Made — So You Don’t Have To!

Satvik Jagannath
Marketing 360
Published in
5 min readOct 29, 2023
Mistakes you should avoid as a Marketer

Marketing your product is like preparing for a grand stage performance where every move counts. As a startup founder and marketing expert, I’ve navigated these treacherous waters and, oh boy, have I learned some lessons the hard way. So, grab your notebooks, and let’s dive into the marketing maze without stepping on the usual landmines.

Introduction

Do you know how it feels when you’re all geared up, your product shining in your hands, and you’re ready to conquer the market? That buzz in your veins, the dreams of sky-high sales numbers… I’ve been there! But then, out of nowhere, you hit a wall. Your marketing strategies, which looked foolproof on paper, aren’t getting the traction you expected. It’s frustrating, isn’t it?

Here’s the deal: marketing is as much an art as it is a science. In the rush to get our products out there, we often trip over some pretty basic mistakes. I’m going to share with you 10 of these mistakes, drawn from my own blood, sweat, and tears in the business world. Let’s ensure your marketing journey is smoother than mine was!

10 Mistakes to Avoid While Marketing Your Product

1. Not Understanding Your Audience

“The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.”
- Peter Drucker.

When I first launched my startup’s app, I thought I knew my audience. But as Drucker implies, understanding your audience isn’t just a one-time deal. I realized my initial understanding was as shallow as a puddle in the Sahara. After re-evaluating my audience’s deeper needs and preferences, my strategies began to click, resulting in better engagement and sales. Always keep digging deeper into what your audience truly desires.

2. Ignoring the Power of Storytelling

Everyone loves a good story — it’s wired into our DNA. When I first started, I focused purely on facts and figures. It was a trainwreck. People connect with stories, not just raw data. For instance, when marketing Translate.video, I didn’t just mention its capability to translate videos into 75+ languages; I told the story of how a small business used it to expand their market globally, touching hearts across continents. The result? A message that resonates and leaves an impact.

3. Neglecting Customer Feedback

Ignoring customer feedback is like driving with your eyes closed. Early on, I learned this the hard way. Once, after launching a product feature I was sure would be a hit, I was met with a lukewarm response. We had thousands of free signups, but, fewer paid conversions. I had neglected to seek early feedback. Customer feedback is the compass that guides your product’s journey — never forget that.

4. Underestimating the Value of Freebies

We all love free stuff, right? Initially, I thought giving away my product for free was like throwing money down the drain. Turns out, I was wrong. Free trials or samples can hook customers in, especially for digital tools like Translate.video. People experienced its ease of translation firsthand, leading to more subscriptions than any of my previous strategies.

5. Not Utilizing Social Proof

As social creatures, we look to others for cues on what to trust. Testimonials, reviews, and social media shout-outs act like trust signals. I once overhauled a lagging product campaign by simply adding customer testimonials to my marketing materials, instantly boosting sales. It’s amazing how the power of others’ words can build credibility.

6. Skipping the Follow-Up

Remember when your mom told you to always send a thank you note? She was onto something. In marketing, follow-ups after a purchase can transform a one-time buyer into a loyal customer. I make it a point to send personalized thank-you emails, and the responses have been overwhelmingly positive.

7. Overcomplicating the Message

Ever heard the phrase, “Keep it simple, stupid”? It’s harsh but true. In my early days, I loved using big words (like Contextual Translation, Experiential Translation, etc.,) and complex sentences to sound sophisticated. Big mistake. I lost my audience who simply didn’t grasp what I was selling. Simplifying my language led to a wider, happier customer base.

8. Forgetting Mobile Users

Did you know that over half of web traffic comes from mobile devices? In our case, we had 90% of users coming from mobile when we ran Google Ads. Ignoring the mobile market is like fishing without a hook — pointless. A campaign that isn’t optimized for mobile is a campaign that’s destined to flounder. I learned to always check how my content looks on various devices, ensuring no mobile user gets left behind.

9. Failing to Measure and Adapt

“If you can’t measure it, you can’t improve it,”
- Peter Drucker

Peter Drucker strikes again. In my early campaigns, I shied away from diving deep into analytics. I felt it was primitive. But as I embraced tracking and analyzing, I began to see what worked and what didn’t, leading to smarter, more successful marketing strategies.

10. Ignoring the Competition

Lastly, never live in a bubble. Keeping an eye on the competition isn’t about them copying you or you copying them. It’s about understanding the market landscape and capitalize on those opportunities.

Conclusion

Each of these mistakes taught me valuable lessons, shaping the marketer I am today. I’ve realized that marketing is an ever-evolving field; it’s about staying agile, listening to your audience, and sometimes, admitting that you don’t have all the answers. Keep these mistakes in mind as you navigate your own marketing journey, and who knows? Maybe you’ll find smoother seas than I did. Keep pushing forward, keep learning, and most importantly, keep connecting with your customers. It’s a wild ride, but oh, is it worth it!

You see, marketing isn’t just about strategies and numbers. It’s about stories, emotions, connections, and continually learning from our mistakes. Whether you’re a seasoned marketer or just starting, remember: every misstep is a step towards greater wisdom. I learned not to just sell a product but to present a solution that resonates with my audience’s deepest needs and desires.

So, what about you? Have you made any of these mistakes? Or maybe found a clever way around them? Are there other pitfalls in marketing that you’ve encountered and conquered? I’m all ears! Share your experiences and let’s keep learning from each other. After all, the best marketers are the ones who never stop being curious, who never stop exploring, and who never fear to ask, “What if?”

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Satvik Jagannath
Marketing 360

Entrepreneur. Passionate about Building Products. I believe that Technology can change lives for the better, if used in the right way.