Why the Best Product Doesn’t Always Win, What does?

Satvik Jagannath
Marketing 360
Published in
4 min readOct 31, 2023
Who wins the game?

A Lesson Learned

When I first dived into the entrepreneurial pool, little did I know that the biggest splash wouldn’t always be made by the best product. Often, it’s the ripple effects of clever marketing that dictate which products float or sink. So, let me take you on a journey, one that’s peppered with personal anecdotes, industry insights, and maybe, just maybe, a twist you didn’t see coming.

Have you ever been caught up in the whirlwind of buying something just because it’s the talk of the town? I sure have. It’s almost like there’s a hidden force, propelling us towards that ‘Buy Now’ button. But here’s the catch — is it always the superior product that gets our hard-earned cash, or is it the siren song of savvy marketing?

The Battle Begins: The Best Product

Translate.video was designed to break down language barriers by translating videos into over 75 languages. Imagine the potential — educational content, marketing, global communications, all made effortlessly accessible. I poured my heart, soul, and every coding skill I possessed into making Translate.video not just good, but exceptional.

It was a product born not just from market research but from a genuine need to bridge communication gaps. The tech was top-notch, the user interface slick, and the feedback? Stellar. But was that enough? Well, buckle up for the ride.

The Challenger: Best Marketed Product

Now, enter the world of marketing — a realm where sometimes sizzle sells more than the steak. We’ve all witnessed products that make us go, “Really? People buy that?” Yet, they sell like hotcakes, dripping in digital marketing syrup.

In my journey, I came across a competitor. Let’s call them ABCTranslate. Their product? Decent, but not a patch on Translate.video in terms of features or efficiency. However, they had something I initially underestimated — a marketing strategy that could make even the dullest penny shine like gold.

The Face-off

So there we were, the David and Goliath of language translation tools, battling it out. I focused on refining the product, while they seemed to be painting the town red with their ads, influencer partnerships, and PR stunts.

It reminds me of what Seth Godin once said, “Marketing is no longer about the stuff that you make, but about the stories you tell.” ABCTranslate told a story so compelling that their lesser product started to overshadow my superior one. Their narrative wasn’t about features; it was about how you’d feel using their product, the ease, the joy, and the sense of belonging to a global village.

Marketing is no longer about the stuff that you make, but about the stories you tell.
- Seth Godin

The Pivot

This was my eureka moment. I realized that it wasn’t just about building the best product but also about weaving a story around it. I started crafting a narrative, focusing on the transformational impact of Translate.video. How it wasn’t just a tool, but a bridge connecting cultures, empowering individuals, and enabling global education.

I learned to infuse marketing with stories, emotions, and real-world implications. Slowly but surely, the tide began to turn.

First Steps in Marketing

What unfolded next was nothing short of a marketing symphony meeting product excellence. I targeted my ads, optimized SEO, engaged with influencers, but most importantly, I kept the product’s core values and strengths at the forefront. My aim? To not just lure customers, but to create an experience that was genuinely beneficial.

Lessons Learned

  1. Product Quality is Key, But It’s Not the Only Key: A superior product needs to be seen and felt. Marketing is the lens through which your target audience views your product.
  2. Tell a Story, Make a Connection: People connect with stories, not just specifications. Your product’s story should resonate with your audience’s needs and aspirations.
  3. Balance is Essential: While marketing can lead a customer to a product, it’s the product’s job to keep them there. A perfect equilibrium between great marketing and a great product is where the magic happens.

A Winning Combination?

So, who wins in the end? The best product or the best-marketed product? In my experience, it’s a blend. A fantastic product with mediocre marketing might struggle, just as a mediocre product with fantastic marketing might not sustain in the long run.

The winner is the one who marries excellence in what they build with how they tell their story. It’s about creating something amazing and making sure the world knows just how amazing it is. This is the lesson I’ve learned, a journey from a product-focused founder to a balanced business thinker, understanding the dance of product and marketing.

As I continue to navigate these waters with Translate.video and other ventures, these insights form the bedrock of my strategies. So, what’s your take? Have you ever experienced the power of marketing over a superior product, or vice versa? Share your stories; let’s unravel this tapestry of product and promotion together.

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Satvik Jagannath
Marketing 360

Entrepreneur. Passionate about Building Products. I believe that Technology can change lives for the better, if used in the right way.