Coca-Cola’s Holiday Campaign: A Traditional Story With A Modern Touch

Van Khanh Nguyen
Marketing in the Age of Digital
3 min readNov 12, 2023

The Christmas season is approaching and with it comes the joy of giving, sharing and spreading joy. Coca-Cola, a brand synonymous with joy and celebration, has once again captured the essence of the holiday season in its latest campaign. This year, the company launched a new campaign, “The World Needs More Santas” as a warm reminder of the power of kindness and the spirit of Santa Claus that resides in each of us. What’s special about this campaign is that it features new ad as well as digital and experiential elements.

The World Needs More Santas — Coca-Cola Christmas Commercial 2023

I was intrigued by this campaign because it shows how Coca-Cola is evolving its marketing strategy to adapt to the changing consumer context while preserving the core values of the brand. Another highlight of the campaign is the use of AI and digital experience to add a modern touch to the traditional holiday story. It is the combination of modern technology and traditional content elements that makes Coca-Cola’s campaign different.

Santa Claus Spirit

Santa Claus Spirit

The new ad, which will be adapted for more than 80 markets globally, revolves around a world where everyone embodies the spirit of Santa Claus, from firefighters and skateboarders to taxi drivers and gym rats before revealing the power of kindness and generosity in the real world. The ad’s background music is “I Could Be Santa Claus” by British singer-songwriter Celeste. The story resonates deeply with viewers because it resonates with the universal themes of love and generosity that characterize the holiday season.

AI and digital experience in the campaign

Coca-Cola also expands their marketing campaign by integrating AI and digital experiences into the campaign. An extension of the brand’s “Create Real Magic” AI platform will be revealed later in the holiday season, hinting the AI-powered Christmas postcards.

“Create Real Magic” AI platform

Furthermore, the campaign includes a digital quiz to identify the users’ “inner Santa” type to create an illustration that can be shared on social media platforms. This feature encourages user participation and engagement as well as expands campaign reach.

Why this campaign stands out

I think Coca-Cola’s holiday campaign stands out thanks to its perfect combination of tradition and innovation. This campaign is a great way to spread the holiday spirit and encourage people to be more kind and generous to each other. The campaign’s focus on the kindness and spirit of Santa Claus is a refreshing departure from product-centric ads. It not only strengthens the relationship with the brand but also resonates with the emotions of the holiday season. Besides, using AI technology to create personalized holiday postcards is a unique and creative idea to increase positive user experience. I also appreciate that this campaign is being adapted for more than 80 markets around the world, which shows that Coca-Cola radiates joy and happiness globally.

To sum up, I think this marketing campaign is a great example of how brands can use their influence to spread positivity and make a difference in people’s lives. By promoting kindness and generosity, Coca-Cola not only promotes its brand but also contributes to making the world a better place.

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