Heineken: Bringing the Metaverse to Life

Cindy Q.L. Sun
Marketing in the Age of Digital
4 min readJul 14, 2023

In the mood for a beer? How about a virtual one? Heineken has recently joined the growing list of well-known brands making their presence felt in the Metaverse. They have introduced ‘Heineken Silver,’ which claims to be the world’s first Virtual Beer.

Heineken’s Virtual Beer Reveal

At first, it may not seem plausible for a brand to sell pixel drinks, Heineken’s unique marketing strategy and approach to bringing the Metaverse to reality revolutionized how brands can capitalize on the alternative reality hype to gain more publicity and followers.

Heineken’s Marketing Strategy

Heineken introduced their new Virtual Beer in March 2022 at their Virtual Brewery on the Decentraland Metaverse platform. Shortly after, they launched the world’s first “in real life” Metaverse bar. With a refreshing approach to the Metaverse, Heineken gained close to two billion impressions and translated them seamlessly into a memorable real-world experience.

Heineken Silver Ad

Heineken Silver, known for its less bitter and more refreshing taste, is specifically aimed at Gen Z. This particular target audience is known for spending more time in Metaverse platforms like Decentraland, Roblox, and Sandbox, where they engage and socialize. Rob van Griensven, the Global Digital Director of Heineken, explained that,

“Knowing that the beer was more to the pallet of Gen Z, our marketing strategy was leveraging the Metaverse. In our research, but also from conversations with our colleagues and people working as partners of Heineken, we found that this generation goes to the Metaverse as a place where they can have fun and more sociable experiences online. Before the availability of the physical product, they were already able to experience Heineken Silver in a more immersive way than ever before.”

Remarkable Success

Heineken Silver’s Metaverse strategy proved to be a remarkable success with 2 billion Metaverse impressions, perfectly aligning with their marketing objectives. With Gen Z as their target audience, Heineken Silver recognized the immense potential of virtual worlds where Gen Z spends a significant amount of their time. Heineken Silver’s virtual brewery launch and the subsequent introduction of an “in real life” Metaverse bar created waves of excitement and intrigue. The strategy effectively captured the attention and imagination of their audience, resulting in an impressive surge of buzz and impressions.

Launching the new virtual Heineken Silver

The brand’s Metaverse approach not only resonated with their target audience but also showcased Heineken Silver as a trailblazing and innovative brand. By seamlessly merging the digital and physical realms, Heineken Silver provided a truly immersive and unforgettable brand experience.

This Metaverse adventure reinforced Heineken Silver’s position as a forward-thinking brand that understands the evolving landscape of consumer engagement. Through their strategic embrace of the Metaverse, Heineken Silver has cemented its status as a leader in technology-driven marketing. Their seamless integration of the digital and real world signifies their commitment to delivering unique and captivating experiences to their audience.

Will the hype last?

Heineken’s success in the Metaverse was undeniable. However, will the Metaverse continue to serve as a fertile breeding ground for brands to generate new leads and to reach new consumers?

As we delve into the future of the Metaverse, its long-term sustainability remains a captivating topic of discussion. Many enthusiasts envision a transformative landscape where virtual worlds seamlessly intertwine with our daily lives, redefining entertainment, communication, and commerce. With technologies like virtual reality and augmented reality on the rise, the potential for the Metaverse seems boundless.

However, I can’t help but raise concerns about the practicality and challenges involved in building real human connections in a virtual realm. Recent data from DappRadar suggests Metaverse platforms Decentraland and The Sandbox each have fewer than 1,000 “daily active” users, despite $1 billion valuations. The organic traffic on Decentraland.org has also been decreasing by 10.8% for the past 6 months. With people getting more accustomed to hearing about the Metaverse, it is inevitable for the hype to die down if no further technological progress is made to make virtual worlds such as Decentraland more immersive and relevant.

Organic Traffic on Decentraland.org

Much like how Heineken ultimately translated the 2 billion impressions it amassed in the Metaverse to reality, the Metaverse today still relies heavily on its real world counterpart to make a real impact. It is evident that the Metaverse in its early stages should still be used in conjunction with real world marketing efforts to effectively reach the hearts of consumers.

So, what does the future hold for the Metaverse? Only time will tell. Technological advancements, user adoption, and market demand will play significant roles. The ability of businesses and developers to create immersive and captivating experiences will be vital. While the current hype surrounding the metaverse is undeniable, its long-term success will be shaped by continuous innovation and the ability to navigate the obstacles that lie ahead.

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