Oops, YOU DID A BADDDD JOB — Converse

Zoe Zhao
Marketing in the Age of Digital
2 min readApr 7, 2024

A website's homepage acts as a digital storefront for a brand, playing a significant role in shaping user experience (UX). An unstable webpage can lead to frustration and distrust as users expect reliable and quick access to information. Repetitive messaging on the home page can dilute the brand's message and bore users, potentially driving them away. On the other hand, clear and varied communication can captivate and engage visitors. If the benefits of membership are not immediately visible on the homepage, users may not recognise the value of engaging further, affecting conversion rates and loyalty. However, a practical navigator and intuitive communication methods such as GIFs can significantly enhance UX, making information discovery seamless and enjoyable. This combination of stability, clear messaging, transparent benefits, and intuitive navigation forms the cornerstone of a successful online presence, directly influencing user satisfaction, engagement, and overall brand perception.

See the Infographic I made that analysis Converse’s Website.

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