Russia won’t run on Dunkin’s?

Tanvi Rohilla
Marketing in the Age of Digital
4 min readMar 27, 2022

The crisis in Ukraine has increased a massive wave worldwide, and it has disturbed a lot of people along the way. While as much as we want to make this stop, unfortunately, people are dying daily in Ukraine.

Current status of the Ukraine- Russia war

Russia claims that the first phase of its military campaign is nearly through and that it will now focus on “liberating” Ukraine’s separatist eastern Donbas area. Analysts believe that redefining his aims will make it easier for Russian President Vladimir Putin to claim a face-saving triumph.

Putin’s forces are under severe pressure in many places of the nation, and the US and other countries are speeding up the flow of ammunition and supplies to Ukraine.

This is a breakthrough point in the history of the modern era. Putin’s game-changing disregard for fundamental global rules and the inhumanity of Russia’s attacks on people necessitate that corporations assist in enforcing Russia’s utter isolation. The aims are to demonstrate uniform opposition to Putin’s brutal assault on Ukraine and impair the Russian economy to pressure Putin by diminishing his popularity among Russians.

The crisis leading for people to find a new sense of identity.

The issue has also prompted logistical and moral concerns for brands, most of which have seen brisk sales to Russia in recent years. As the pandemic’s uncertainty fades, the war infuses fresh unpredictability into the supply chain, the global economy, and consumer attitude.

Branding during challenging times

Companies become risk-averse in times of crisis. This approach may frequently stifle innovation, which is critical for surviving any situation. Adopting new delivery solutions is one of the most essential instruments for surviving or thriving in a crisis. Transparency and honesty are a must in a brand, allowing them to be authentic. Hence, giving room for businesses to make mistakes.

Customers, in other words, are more inclined to forgive enterprises that they believe are real. It is all about developing deeper connections with the brand. During this time, a brand’s say can make or break its positioning in the market. For example, the coffee brand: Dunkin Donuts, how can that impact a crisis in Ukraine? By being authentic and focusing on humanitarian grounds.

Dunkin-Russia, what now?

A well-known coffee brand has joined to support the current Ukraine situation and the other brands. The company will no longer invest or develop any stores during the war in Ukraine.

To know more about Dunkin’s website outlook, check out my blog, where I talk about their website.

The company’s about 20 stores in Russia would not necessarily collapse because they are owned and run by a local, independent franchise owner. After that, however, the firm, which is owned by Atlanta-based Inspire Brands, will discontinue corporate funding and any further expansion.

Intake:

In my opinion, it’s a fair move from their end; they have chosen a subtle move with whatever was in their power to help the humanitarian relief efforts in Ukraine.

After all, it’s imperative to hit Russia from where it actually hurts- target their supply lines. It may be hard to break ties with Russia since Dunkin can’t legally close independently operated franchises. Still, an initiation to stand with Ukraine is comparatively much better than showing no presence.

Brands are now confronted with a different political agenda than a few months ago. As a result, they will need to develop solutions for the immediate term and what we may assume to be a very distant longer future. Understandably, Dunkin can’t shut their stores down due to franchise issues, but more than anything, it’s a step to make the stores stop working to support the people in Ukraine- one way or the other.

Russia without any coffee?

Until next time,

TR

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Tanvi Rohilla
Marketing in the Age of Digital

NYU Grad student || An egalitarian who loves travel, dance, and marketing. || Holds interest in sports, mental health, and art.