What is Good about Big Data and AI and What are Their Implications for Marketing?

Junyi He
Marketing in the Age of Digital
2 min readNov 17, 2019

In today’s high-tech digital environment, marketers or businesses seeking to compete by advertising products online must innovate: adopt different technologies, listen to consumers, and use change indicators. The business world is shifting to computerized decision-making processes which are based on big data and artificial intelligence. Automation and personalization are integral components of consumer engagement and communication. Big Data and AI’s marketing efforts depend on the capacity to automate while personalizing marketing operations to create incredible experiences that help businesses keep customers.

Big data and artificial intelligence are modern devices for active marketing teams. These tools, when appropriately and professionally designed by a team of specialists, , improve the real-time customer experiences, which is a less expensive way to personalize digital tools than traditional high-expenditure marketing approaches. With these devices, any prospect or consumer’s interaction with a brand via blogs, e-mail, or social media platforms is tracked and captured for future optimization (Kietzmann et al. 265). The big data tools’ algorithm can collect data in real-time and personalize consumer experience, eliminating the need for limited or static profiles based on incorrectly grouped data-sets.

Big data and artificial intelligence are perfect devices for marketers because they increase consumer engagement rates for marketing automation. Marketers can change their online marketing techniques if they have a better understanding of geographic patterns and socio-economic and consumer demographic data (O’Leary 97). With the current wealth of data and practical marketing methods in place, these tools will further boost engagement rates and attract new consumers.

Marketing teams can focus on establishing programs to boost marketing processes and operations using big data and artificial intelligence devices. Nevertheless, these tools may become a waste of expenditure and capital without a well-designed marketing method. Organizations and marketers must keep evolving by adopting automatic personalization marketing programs to enhance the experience of those who engage with their products.

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