Annabella O.How to Build a High-Performing Product Support TeamI’ve always felt that support, when done right, reflects some of the best parts of human nature — offering help to strangers, educating…1d ago
InPotion BlogbyAmarpreet Singh12 Essential Skills Required for Customer Service RepresentativesGood Customer Service Skills List That Defines Top Reps [Updated 2025]Feb 111Feb 111
Leela KumiliFrom MVP to MAC: The Future of Building Products Customers LoveWhy are we still building products customers accept as good enough instead of products they truly love?Jan 12Jan 12
Annabella O.How to Build a High-Performing Product Support TeamI’ve always felt that support, when done right, reflects some of the best parts of human nature — offering help to strangers, educating…1d ago
InPotion BlogbyAmarpreet Singh12 Essential Skills Required for Customer Service RepresentativesGood Customer Service Skills List That Defines Top Reps [Updated 2025]Feb 111
Leela KumiliFrom MVP to MAC: The Future of Building Products Customers LoveWhy are we still building products customers accept as good enough instead of products they truly love?Jan 12
Nour Abdeljaoued🔍 The CX Debate: Article 2 — Should CX in B2B Be as Prioritized as in B2C?In the first article, we explored why CX in government is essential despite the lack of competition. Now, we shift gears to another hotly…2d ago
InThe Leadership NexusbyPriyakant CharokarMarketing: Key Lessons from Real-World Success Stories 🌟📚Hey there! 🌟 Marketing isn’t just about selling products — it’s about understanding people. Let’s break down some key lessons from…Jan 24
Jennifer NicholasBeyond the To-Do List: Why a Simple “How Are You?” Can Transform Customer RelationshipsAs a team lead, I’m always looking for ways to improve our customer interactions and build stronger relationships. Recently, I experimented…4d ago