Marketing Zen
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Marketing Zen

Love thy Customer

Great retention strategies are the key to a profitable business

Photo by freestocks on Unsplash

Show your employees, clients, and prospects the love they crave. How? By implementing these easy, inexpensive Customer Service strategies.

It all begins with training. Once your business has customer-facing employees of any kind, Customer Service training must become part of your marketing strategy.




This publication is where I share my small business and nonprofit marketing passion and expertise gained from my years at the helm of my consulting agency working with clients nationwide in industries as varied as Aviation to Yoga.

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Randye S Spina, MBA

Randye S Spina, MBA

Non-fiction author, marketer, agency founder, award-winning adjunct professor. Arts nonprofit board member. Hopelessly interested in everything.

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