Marketing Zen
Published in

Marketing Zen

Love thy Customer

Great retention strategies are the key to a profitable business

Photo by freestocks on Unsplash

Show your employees, clients, and prospects the love they crave. How? By implementing these easy, inexpensive Customer Service strategies.

It all begins with training. Once your business has customer-facing employees of any kind, Customer Service training must become part of your marketing strategy.

--

--

--

This publication is where I share my small business and nonprofit marketing passion and expertise gained from my years at the helm of my consulting agency working with clients nationwide in industries as varied as Aviation to Yoga.

Recommended from Medium

Four rules for attracting 26,000 users in Kenya in less than 4 months

M&A Strategies: Good PR Boosts Goodwill

It’s All About Me

3 Great Marketing Tactics For Clubhouse Few People Know About

SOTA beginner’s guide — How to create account and NFTs

Lots of my articles are about how to make epic shit happen.

Best SMS Marketing Software For Epoxy Flooring Businesses

Q2 Recap: Part 3

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Randye S Spina, MBA

Randye S Spina, MBA

Non-fiction author, marketer, agency founder, award-winning adjunct professor. Arts nonprofit board member. Hopelessly interested in everything.

More from Medium

7 Recommendations To Successfully Launch a Promising AI Product

Avoid like the Plague: 6 Mistakes in Customer Success

Why brands must build direct customer relationships — and how to get there

Use Empowerment as a Metric Instead of Value