Utilizing SocialFlow to Build Your Ecommerce Business
Ever imagine having a chatbot and an e-commerce builder at the same time by subscribing to one tool only? SocialFlow is the answer for you.
Before I continue, I want to announce that huge changes are going on in InstaFunnels and NetFlow now that I have yet to confirm with the developer if the features are finalized. Once I got the thumbs up from them, I will make videos about it to show more awesome things you can do using those tools too!
In this blog, I will focus on the setup process for your e-commerce website created using SocialFlow. The next blog will explain how to integrate the chatbot with the e-commerce website. You can also use the website as a standalone online store by utilizing the links generated by SocialFlow (I will be showing this later below.)
You can watch the entire tutorial video here to understand the steps in detail.
Getting Started
To access the e-commerce store feature in SocialFlow, click the button as shown in the interface to access it.
The interface you see above the screenshot is the dashboard of your e-commerce store. This is where you track how your store performs once it is launched. The right side of the screenshot will be the internal store settings which will be explained one by one in the later sections.
Store Settings
This is where you enter your store name details (graphics, location), tracking pixels, terms of services, and refund policy of your store. Ensure you complete this section especially the terms of service and refund policy to increase the trust of your customers before they buy from you. Store location will appear on the checkout page as an option in case your customers prefer to pick up their products directly from your store.
Checkout Settings
SocialFlow has a lot of payment gateway integrations prepared for you so you can use your favourite one from the list. As long as you follow the right instructions provided by the payment gateway itself, you can get this setup really fast and get your store running to accept payments online.
Additional settings from the payment gateway integration part where you can further customize which payment gateway you prefer to show to your customers based on their locations and preferences. Currency formatting, tax, and delivery charges are also included in case your business require you to implement them in your online store.
Login preference is important especially if you want customers to buy straight away without the need to create an account.
Address preference is required when you are in a product business where shipping is involved. Get the right settings enabled so you can identify your customer’s location to ship your product to.
Appearance Setting
This is where you customize how your store will look when your customer visits it online. You can change its theme colour and how your products should be displayed in-store. Some buttons like “Buy Now” or “Add to Cart” can be edited according to your preference.
Business Hour Settings
As straightforward as it sounds, this is where you set your business hours for your customers to know when your business is operational.
Categories
A “no-brainer must-have” feature for every eCommerce builder. This is primarily used to classify your products for your customers to browse your store easily.
Attributes
Do your products have variations? Like clothes of different sizing and colours? Then this option is essential for you. Place any variations you can think of in your products in your eCommerce business and get them placed here to be used in the “Products” section of your store later.
Products
This is where you add all your products available in your business into your online store for display. You can customize your product details such as price, name, description, graphics, and even current stock amount available in store.
Visit Store
This function opens a new tab that provides a preview of how your store looks like. You can test every function you have set to ensure they are working as intended.
Continue to use this preview and customize the store until you are satisfied with the outcome and ready to launch your store!
Delivery Points
In cases where you have more than 1 store branch or pickup point, use the “Delivery point” feature to let your customers know and select their preferred pickup location.
QR Menu
In case you want to create printed advertising posters or promote elsewhere online, this is a convenient tool for you to provide a quick way for customers to access your store by scanning the code.
The left QR code will utilize SocialFlow’s messenger automation feature, whereas the right QR code directly sends your customer to your store page (refer to store preview screenshot)
Coupons
Coupons (particularly discount coupons) can be created using SocialFlow to provide limited-time discounts for your customers (new or existing) so they will visit your store from time to time to grab your exclusive offers.
SocialFlow allows you to create discount-type coupons and free shipping coupons, where you can utilize your creativity to make irresistible offers for your customers.
Signed-up Customers
This is the place for you to track your customer’s activity in your store such as their current pending orders. You can also help customers reset their passwords in case they lose access to their accounts in the store.
Orders
Keep yourself organized by tracking all your customer’s order status here. From time to time, you can update the status accordingly to notify your customers of their product delivery status.
Copy URL
Need to show your customers or prospects a specific item offered in your store? Use this section and get the links you need. Each section in your store has a link here for you to copy and show to your customers directly without them needing to navigate by themselves.
Order Status Notification
Your customer deserves to know and gets updated on their purchase status. Use this feature to notify them so they don't get left in the dark regarding their orders.
Confirmation and Reminder
Don’t lose your sales due to pending carts! Use this to remind them in case they forget to complete their order. Also, send them a proper checkout message to confirm their purchase once they completed the checkout process.
SocialFlow provides you with enough flexibility to let you customize your reminders. Feel free to try them out when you get this app!
Reminder Report
Track your sent reminders to analyze your store performance by using this reminder report.
Delete Store
I doubt there is a need to show the screenshot since all this button does is remove the entire store from the Internet.
Conclusion
In general, I believe that SocialFlow is user-friendly enough for you to quickly build your store from scratch without paying for expensive additional plugins and understanding complex technical knowledge to build your store from scratch.
If you want to get this app, please feel free to get it via Netflow by clicking the link here. To appreciate your time reading this blog, I have also prepared for you a special gift when you join my free Facebook group here.
Before you go, please do not forget to check out my other publications at:-
Facebook -> https://www.facebook.com/MarketSolversIsAwesome
YouTube -> https://www.youtube.com/channel/UCgd41HgCVaMaLdvTSfRvwDA?sub_confirmation=1
Spotify -> https://open.spotify.com/show/2hLPUkmed4fMBVsrsJ3Fhe
More awesome tools -> https://www.themarketsolvers.com/softwaretools
If you have any questions, you can leave a reply below this blog or email me at support@marketsolvers.zohodesk.com. I will gladly answer your questions whenever I am free to help you guys in your journey.
