Senior UX & Visual Designer
We currently have an opening for this position! Submit your resume here.
As a CONTRACT Senior UX Designer, you’ll join the first-ever Digital Service team in the Commonwealth of Massachusetts, working in a collaborative environment with product managers, business analysts, content strategists, front- and back-end developers, and data scientists to help transform the way state government interacts with the public. You’ll be responsible for leading UX and UI design efforts, creating prototypes and wireframes, refining and updating our design system and component library, facilitating user research sessions, and developing product requirements, with a focus on the current redesign of our primary website, Mass.gov. For this particular role, we are looking for a research-focused designer with strong interaction design fundamentals.
In addition to managing the state’s flagship website Mass.gov and the state’s design system Mayflower, we partner with other state organizations to help them solve meaningful problems for constituents. We are looking for a talented and enthusiastic senior UX designer to join our team.
Tasks and Deliverables:
- Conducts concept and usability testing; gathers and analyzes feedback
- Lead rapid iterative prototyping efforts with varying fidelity/presentation tools (e.g., sketches, storyboards, wireframes, clickable prototypes, compositions, and assets)
- Engage with internal and external stakeholders to understand user needs
- Translate user requirements into beautiful concepts and highly-usable responsive experiences
- Factor into work the full context of the user experience including income, accessibility and language challenges, user needs, and user persona characteristics
- Communicate and translate research insights into actionable recommendations that inform design and implementation
- Visualizes design ideas using storyboards, process flows, sitemaps, and wireframes
- Designs interactive graphic user interface elements (e.g. menus, tabs, widgets, page navigation buttons, and search fields) as well as page templates and content types
- Helps to define high level content strategy and information architecture approach
- Takes a lead role in positioning and promoting the Mayflower design system throughout state Government, and help to guide it’s evolution based on best practices
- Participates in design reviews and peer reviews
- Provides SME input into planning and estimates and for work in upcoming sprints
Qualifications:
- 6+ years of experience in relevant roles
- A detailed understanding of user-centered design, with excellent hands-on design skills
- Experience with design systems in large scale organizations
- Ability to multi-task, prioritize requests, communicate with stakeholders, and meet expected milestones
- Experience working in a fast-paced, agile environment, especially partnering effectively with business and development stakeholders
- Strong portfolio featuring real-world examples of work
- Strong interest in public service and the desire to improve life for the residents of Massachusetts
- Experience with information architecture, taxonomies and creating navigation systems for broad and diverse information websites.
- Experience with Figma, AdobeXD, Sketch, Adobe Creative Suite, etc.
- Familiarity with current web development technologies and standards, including HTML5, CSS3, and Javascript
- Familiarity with web development, responsive design, and accessibility
- Strong understanding of web analytics
We currently have an opening for this position! Submit your resume here.
Executive Order #595 requires Executive Department employees to have received COVID-19 vaccination or to have been approved for exemption as a condition of employment. Finalists will be given details about how to demonstrate receipt of vaccination or request an exemption due to a sincerely held religious belief or if the vaccine is medically contraindicated.
