The Shut-In Economy

Lauren Smiley
Matter
Published in
13 min readMar 25, 2015

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In the new world of on-demand everything, you’re either pampered, isolated royalty — or you’re a 21st century servant.

By Lauren Smiley

Angel the concierge stands behind a lobby desk at a luxe apartment building in downtown San Francisco, and describes the residents of this imperial, 37-story tower. “Ubers, Squares, a few…

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Lauren Smiley
Matter

San Francisco journalist studying humans in the Tech Age. For WIRED, California Sunday, and San Francisco Magazine. Alum of Matter and Backchannel.