mct Launches Its Special Website to Celebrate the CX Day 2023 in Japan
On October 3rd, mct celebrate CX Day, a special day designated by the Customer Experience Professionals Association (CXPA). To mark this occasion and express our commitment to improving customer experience, mct has launched a dedicated website featuring a rich collection of CX-related content for CX Day 2023.
The website is designed to champion Customer Experience for the advancement of DX (digital transformation). In the website we cover special contents including CX (Customer Experience) Startup Guide, CX Questionnaire to Understand the Moment of Truth (MOT) and a series of Good CX cases.
mct also showcases the CX4DX learning app, a powerful CX training tool that we developed for enhancing CX and propelling DX initiatives in organizations.
Additionally, as a gift from mct to everyone on CX Day, we have prepared special programs to support companies and pioneers in achieving CX improvement and DX promotion. This includes lectures featuring Professor Roberto Verganti in “Leading by Meaning” and our CX expert Jonathan Browne, in the DMN November Session “Engineering a Better CX”
Let’s celebrate CX DAY 2023 together!
