What Does 2019 Hold for Artificial Intelligence?

Photo by Franck V. on Unsplash

New year, new technologies. As we move into 2019, people are wondering what the future holds for all kinds of things, ranging from politics to cutting-edge technologies. At MegaNewsAI, we are interested in, well, AI.

Here is what the experts say 2019 holds for Artificial Intelligence:

There will be healthcare virtual assistants

Healthcare is a constant talking point, not only in the news, but in everyday conversations, and it mostly boils down to why it takes so long to get an appointment, as research reveals one million patients a week cannot get consultations with GPs.

If only there was some extra help…

AI in the near future will see the waiting time for an appointment reduce significantly, as the introduction of virtual assistants will soon be able to have conversations with patients, answer routine questions and suggest treatment options.

In addition, huge amounts of time and money is spent each year trying to cure some of the world’s deadliest diseases and now AI is expected to have a huge impact in helping us get one step closer to finding a solution. With the ability to analyse huge data sets of medical records and genetic technology, AI technology will be able to spot patterns that humans may not have picked up on. 

AIBusiness.com

Chief Analytics Officer (CAO) or Chief Data Officer (CDO) roles will become important

Candace Worley, Chief Technical Strategist, McAfee:

“There are myriad decisions that must be made when a company extends their use of AI. Implications exist for privacy regulation but there are also legal, ethical, and cultural implications that warrant the creation of a specialized role in 2019 with executive oversight of AI usage.

“In some cases, AI has demonstrated unfavorable behavior such as racial profiling, unfairly denying individuals loans, and incorrectly identifying basic information about users. CAOs and CDOs will need to supervise AI training to ensure AI decisions avoid harm. Further, AI must be trained to deal with real human dilemmas and prioritize justice, accountability, responsibility, transparency and well-being while also detecting hacking, exploitation and misuse of data.”

Forbes, What To Expect For AI (Artificial Intelligence) In 2019

Smart speakers in every home

More advanced AI assistants

Consumers have been benefiting from having AI assistants in their homes for some time now with the introduction of Apple’s Siri, Amazon’s Alexa and other devices. You can ask AI assistants to play you a song, tell you the weather, search out information online, turn off your house lights and much more.

Consumers have been embracing this new AI-powered technology. In fact, in a study from Adobe Analytics, 71 percent of smart-speaker owners reported using them at least daily, while 44 percent said they used them multiple times a day. So, in 2019, expect to see even more advanced AI assistants in your home, at work and in other areas of your life.

As of now, what consumers ask AI assistants to do is pretty basic, like searching for and playing a particular song. But expect to see big changes in the tasks AI assistants can perform in the near future. AI assistants will soon be able to provide even more individualized experiences as they get better at recognizing different users’ voices.

Instead of just speaking to your AI home device or your mobile phone, I predict you’ll soon be able to speak to your car, TV, refrigerator — even your lamps.

Entrepreneur Magazine, 4 Artificial Intelligence Trends to Watch Out For

New policies for Artificial Intelligence

A Move Towards “Transparent AI”

The adoption of AI across wider society — particularly when it involves dealing with human data — is hindered by the “black box problem.” Mostly, its workings seem arcane and unfathomable without a thorough understanding of what it’s actually doing.

To achieve its full potential AI needs to be trusted — we need to know what it is doing with our data, why, and how it makes its decisions when it comes to issues that affect our lives. This is often difficult to convey — particularly as what makes AI particularly useful is its ability to draw connections and make inferences which may not be obvious or may even seem counter-intuitive to us.

But building trust in AI systems isn’t just about reassuring the public. Research and business will also benefit from openness which exposes bias in data or algorithms. Reports have even found that companies are sometimes holding back from deploying AI due to fears they may face liabilities in the future if current technology is later judged to be unfair or unethical.

In 2019 we’re likely to see an increased emphasis on measures designed to increase the transparency of AI. This year IBM unveiled technology developed to improve the traceability of decisions into its AI OpenScale technology. This concept gives real-time insights into not only what decisions are being made, but how they are being made, drawing connections between data that is used, decision weighting and potential for bias in information.

The General Data Protection Regulation, put into action across Europe this year, gives citizens some protection against decisions which have “legal or other significant” impact on their lives made solely by machines. While it isn’t yet a blisteringly hot political potato, its prominence in public discourse is likely to grow during 2019, further encouraging businesses to work towards transparency.

Forbes, 5 Important Artificial Intelligence Predictions (For 2019) Everyone Should Read