Melior Team collaborates with e-commerce company Raptor Supplies

Melior.AI
Melior.AI
Sep 2, 2018 · 2 min read

London, Jan 2018

As a rule of thumb, products should be validated by their customers and users, so we at Melior are delighted that Raptor Supplies have signed up for a paid pilot of our AI solution to handle their business needs.

Raptor Supplies is a leading e-commerce portal serving B2B customers in UK & Ireland, Europe, GCC / Middle East, Africa and Asia looking to fulfill their unplanned maintenance, repair and operations (MRO) product requirements. It offers over 800,000 items in their complex and ever-growing catalogue across over 4,000 brands delivered worldwide.

When deciding to create solutions for the e-commerce market, we knew we were onto something pretty quickly from our lengthy discussions with well established e-commerce companies. These businesses were struggling with problems larger than they were able to solve on their own, and we knew that our revolutionary technology could help. Moreover, a collaboration with an e-commerce company — not to mention one with a hugely complex catalogue — would allow us the brilliant opportunity to test the value of the AI product we had been labouring over in a genuine test case, rather than conducting tests in a vacuum.

MILA: our chatbot, powered by advanced Artificial Intelligence was the perfect vehicle for the collaboration with Raptor Supplies. Multichannel and multilingual, MILA is an impressive tool for product discovery and simpler navigation of large complex catalogues.

Why a paid pilot?

Another important aspect of product validation is revenue. You only know whether your product is ready if businesses are actually willing to pay for it.

As is standard on pilots, Melior and Raptor Supplies have agreed on the delivery of milestones and specific stage goals from which services should be paid for.

It is a wonderful opportunity for both sides; Raptor Supplies can be assured we will deliver on our promises and our chatbot product can generate revenue from the start of its journey.

We are excited and looking forward to working closely with the Raptor Supplies Team!

Artificial Intelligence + E-Commerce = Business Sense.

*The Melior Team*

Melior.AI

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