7 AI-Based Chatbots for Your SaaS Support
If you are going to launch a SaaS in the market then you must need some support system for it, I don’t have to explain how important a support system is but let me tell you one thing if a user has spent his monthly income in buying the subscription of your SaaS and thing don’t work as expected he will seek to raise query and contact for help, and at this time if you do not respond to him within 10–15 min things can go out of hands and you can get bad feedback. You must ensure your users are getting help at the very moment and are answered. But we have a problem here hiring a support team in starting that can work full-time for you could be a little costly and you might look for some automation, thus in today’s article I’m going to share 7 useful AI-based Chat Bots that you can in for your SaaS and it will take the load off from your shoulder.
Before we start if you want to take a deep dive into marketing and know how to get long-term paying customers for your SaaS, I want to share my book “Marketing Strategies to Grow Your SaaS” which will cover all the necessary steps and strategies depth to help you take your SaaS from scratch and get some real paying users.
Aidbase.ai 🚀
Aidbase.ai uses AI/ML behind the senses so you can get your custom chatbot all AI-powered, you can train your ML Model by simply providing information about your company and your product, and you also can upload the documents in it, this helps the bot to train and provide better and much relevant answers.
This AI tool is made by one of my favorite YouTuber Simon Høiberg.
WotNot 👌
This AI-based Chatbot allows you to create your custom ChatBot just by a simple no-code editor where you can drag and drop your things.
Tidio 😊
This AI-based chatbot is good for startups or Micro SaaS where you don’t have to deal with a lot of features and things are simple.
Intercom Fin 🔎
I know what you would be thinking Intercom is one of the most popular supporting ticket systems why didn’t I add it above well the reason is price, if you are starting with 0 revenue and users then it might be difficult to purchase the plan of Intercom, but if we keep the price a side Intercom is the perfect tool that handle millions of request simultaneously. It’s used by bug tech companies and still growing.
Zendesk AI Chatbot 🙌
Another big player in the market is Zendesk, if you are running a SaaS and have active users, and seeking a chatbot alternative to Intercom then you can try checking out Zendesk AI Chatbot once.
Ada.cx 💕
Ada.cx is another AI-powered chatbot support system but here you will get more than just a chatbot, you can also automate the policies and documentation of your SaaS form here.
Nara.ai 🎉
Another tool that uses the power of AI to automate your Chatbot, is easy and simple integration in your SaaS if you needed.
I hope these AI tools will be more than enough for your work in the support space, also I want to highlight some good tools if you don’t want to use AI like, tawk.to and Facebook Messenger.
Also, one last thing in case you are developing an “AI-based SaaS application” then you might be worth checking this book I wrote.
