CHAPTER OBJECTIVES:
After studying this chapter, you should be able to:
1. Explain the purpose of performance management.
2. Describe the characteristics of an effective performance
measurement.
3. Give examples of performance objectives.
4. Identify the issues that influence the selection of a
performance appraisal system.
5. Explain the uses of performance appraisals.
6. Discuss rater biases in performance appraisals.
7. Describe commonly used appraisal methods.
8. Explain how the results of performance appraisal affect
human resource management.
9. Rate the performance appraisal mechanism in your
organization.
10. Describe the guidelines for effective performance
evaluation interviews.