TSB UK — Internet Banking Outage

Michael de Groot - Blog
michaelandjosh
Published in
1 min readMay 2, 2018

The UK Bank, ‘TSB’, faces hefty regulatory fines for what’s been described as one of the worst tech problems to hit the country’s banking space in recent years. 2 million customers were locked out of their accounts for six days! #OMG heads will roll, fines and compensations will be delivered without mercy. Really this is truly uneblievable. All the advertising spend can never repair a customer service blunder like this one.

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