The You Design System

Helping businesses & individuals apply their UX skills to how they’re experienced by other people. Mike Curtis, Sr. UX Designer and author of The You Design System, has 21 years of experience in design, UX, marketing, e-commerce & sales.

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Bearing Witness to the Pain of Others

6 min readMar 13, 2025

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stock photo of a mom wearing glasses looking at the camera
Photo by the author

This piece is dedicated to anyone who has ever sat in an emergency room, literal or metaphorical, wondering how life could possibly continue from here. It does continue. And sometimes, in ways more beautiful than we could have designed ourselves.

Some moments in life redefine us and change everything we thought we knew. They force us to rebuild from the foundation up. For me, that moment came in the sterile, cold brightness of an emergency room, listening to my mom describe to a doctor, in careful, measured tones, how she had planned to end her life.

I sat nearby, close enough to reach out if needed, far enough to give her the space to explain. The fluorescent lights cast harsh shadows across her face, revealing contours of exhaustion I’d somehow missed for months. The thin privacy curtain did little to muffle the sounds of the busy ER.

Yet in that room, time seemed to stop as my mom’s words hung suspended in the antiseptic air, creating a terrible mosaic of intention and despair.

This wasn’t happening, except it was.

I’d never experienced this weight of witnessing.

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The You Design System
The You Design System

Published in The You Design System

Helping businesses & individuals apply their UX skills to how they’re experienced by other people. Mike Curtis, Sr. UX Designer and author of The You Design System, has 21 years of experience in design, UX, marketing, e-commerce & sales.

Mike Curtis
Mike Curtis

Written by Mike Curtis

Senior UX Designer / New articles weekly on design & self-improvement / Helping you design the "UX of You" / 22+ years in design, marketing, & sales.