LESSONS IN USER EXPERIENCE

Design happens when you stand up

There will be time to “make it pretty”, but don’t jump to the software just yet.

Photo by ThisisEngineering RAEng on Unsplash

Early in my UX career, I learned a powerful lesson from our then VP of digital commerce. As I walked the halls of the company, I’d often see her at a whiteboard with someone else, usually two or three…

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