The Problem with Answers

A deep dive into the question-answer paradox

Christopher Kokoski
Mind Cafe

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Cartoon man looking slightly confused — The Problem with Answers
Image by the Author using DALL-E and Canva

We live in a society teeming with unknowns.

In our quest for understanding, we ask questions, yearning for clear, definitive answers. But the reality often leaves us wanting, as the responses we receive are mostly less then satisfactory.

Or even understandable.

This is the problem with answers (and what we can do about it).

“It Depends” and “Maybe” — The Dependent Nature of Answers

Each question we ask is rooted in a unique context.

They derive their complexity from a web of interconnected factors and variables that vary drastically from case to case. The intricate and interdependent nature of these elements often results in ambiguous answers that lack the satisfyingly clear-cut resolution we seek.

For instance, consider the question, “Will it rain tomorrow?”

Simple, right? However, to answer it accurately, we must take into account a myriad of factors like atmospheric pressure, temperature, humidity, and even the geography of the location in question.

Such a plethora of variables at play make a definite answer virtually impossible, hence the need for phrases like “chance of rain.”

Similarly, in life, each question we ask is influenced by myriad factors.

Variables such as our background, circumstances, values, beliefs, biases, and so on shape the nature and context of the question, thus influencing the answer.

In most cases, these variables are so intertwined that it’s hard to provide a one-size-fits-all answer. Hence the response we often receive is “it depends” or “maybe.”

What we really want to know is:

  • How can I save for retirement? (Me, with all my very individual factors at play)
  • How do I fix this broken toilet? (With my specific skills, tools, and this specific problem with this specific toilet?)

Therefore, a major problem with most answers is that they are not specific or definitive enough.

Case Studies: Real-World Examples of The Problem with Answers

Let’s delve into real-life examples to better understand how “it depends” and “maybe” are prevalent in our everyday life.

In business, a common question is, “Will this new product be successful?” The answer often varies based on factors like market conditions, consumer preferences, competitive landscape, pricing strategies, and so forth.

In medicine, a patient might ask, “Will this treatment work for me?”

Yet, the answer relies on a host of factors such as the patient’s overall health, genetic makeup, lifestyle, and more. This real-world application illustrates how situational factors affect our pursuit of definitive answers.

When We Ask but Don’t Understand: The Hitchhiker’s Paradox

“The only interesting answers are those that destroy the questions.” — Susan Sontag

Taking a turn in our journey, let’s explore a paradox named after Douglas Adams’s famous work, The Hitchhiker’s Guide to the Galaxy. In the story, the protagonist, Arthur Dent, is privy to the answer to the ultimate question of life, the universe, and everything, which is simply “42.”

Herein lies the paradox: We, humans, are intelligent enough to pose complex, profound questions. Yet, the answers we receive, though accurate, often elude our understanding.

Just like Arthur, we find ourselves asking life-altering questions but fail to comprehend the answers. “42,” for instance, might be the right answer, but without the appropriate context or understanding, it’s just a number.

For all practical purposes, it’s meaningless.

This signifies that understanding an answer isn’t merely about intelligence but rather involves a degree of preparedness and perspective. We might not be ready for certain answers, or we might lack the necessary frame of reference to grasp them.

In other words, many times we are smart enough to ask the question but not smart enough to understand the answer.

The Power of Effective Questioning

One workaround is more effective questioning.

Asking the right question is more than just a simple inquiry — it’s an art, a strategy aimed at obtaining the most meaningful and accurate responses.

Imagine trying to solve a complicated equation without the correct formula.

You’d simply be shooting in the dark. Similarly, questions set the stage for the answers we seek.

One powerful method is using open-ended questions. Unlike their closed-ended counterparts, which generally prompt a “yes” or “no” response, open-ended questions invite the responder to delve deeper.

For instance, instead of asking, “Did you enjoy the book?”, you might ask, “What aspects of the book resonated with you?”

Probing questions are another effective tool. They’re follow-up queries that seek to uncover more information or clarify points. If someone says they didn’t enjoy a movie, you could probe by asking, “What elements of the movie didn’t appeal to you?”

Lastly, reflective questioning promotes deeper introspection.

These questions rephrase or paraphrase the responder’s words, encouraging them to reflect and expand on their thoughts. For instance, if someone expresses dissatisfaction with their job, a reflective question might be, “So you feel unfulfilled in your current role because you’re not being challenged?”

These questioning techniques not only enhance the richness of responses but also foster a culture of thoughtful discourse and understanding.

How to Deal with Ambiguity: Tools and Techniques

Ambiguity in answers can often be a source of frustration.

But equipped with the right tools and techniques, we can navigate through the haze of uncertainty.

One such tool is critical thinking. Critical thinking allows us to objectively analyze and evaluate an issue, helping us dissect complex information and recognize underlying assumptions.

For example, when you hear a news story, critical thinking enables you to identify the facts, understand the source’s potential biases, and evaluate the information’s credibility.

Logical reasoning goes hand in hand with critical thinking.

It helps us understand the logical connections between ideas, identify the strengths and weaknesses of arguments, and solve problems systematically. For example, if you’re deciding between two job offers, logical reasoning will help you weigh the pros and cons, assess the impacts on your life, and make an informed decision.

Finally, fostering a comfort with uncertainty is vital.

Life rarely provides clear-cut answers, and learning to embrace this uncertainty can lead to more patient exploration and understanding. It’s like being comfortable with making a pencil sketch before committing to the permanent ink of conclusions.

Perspectives from Philosophy and Psychology

Our understanding of questions and answers is profoundly influenced by philosophy and psychology. They offer unique perspectives that can enrich our quest for answers.

Philosophy, for instance, introduces us to Socratic questioning.

Socrates, the classical Greek philosopher, used this method to stimulate critical thinking and to illuminate ideas. It’s a disciplined questioning process, used to expose contradictions in one’s beliefs and promote deep introspection.

As an example, asking “Why do you believe that?” forces us to question the foundation of our beliefs, leading to a richer understanding of ourselves and the world.

Psychology, on the other hand, offers insights on how our perception and cognition shape our understanding of answers.

Cognitive psychology examines how people understand, think, remember, and learn. It explains why two people might interpret the same answer differently based on their mental processes and past experiences.

For example, a strict upbringing might influence someone to interpret a casual suggestion as a rigid command.

The union of philosophy and psychology paints a comprehensive picture of our understanding of answers. They remind us that every question, every answer, and every interaction occurs at the intersection of logic, perception, emotion, and experience.

What Can We Do With This Information?

Understanding these problems with answers can help us in several ways. We can become more tolerant of ambiguous or nuanced answers, appreciating the context-dependent nature of most questions.

It may also help us manage our expectations when seeking answers and appreciate the complexities involved.

When it comes to the Hitchhiker’s paradox, acknowledging that comprehension isn’t strictly tied to intelligence could lead to humbler interactions and more empathetic communication.

It could also motivate us to develop our perspectives, expand our frames of reference, and work towards enhancing our understanding.

To sum up, while our quest for answers might often lead to “it depends” and “maybe,” or even answers we don’t quite understand, acknowledging these issues might just be the first step towards asking better questions and cultivating a more nuanced understanding of the world.

Final Thoughts

“Judge a man by his questions rather than his answers.” — Voltaire

It’s not just about asking questions and getting answers.

It’s about understanding the complexity and interdependence of variables that influence these answers. It’s about knowing that understanding an answer might require a readiness or perspective that we might not yet possess.

As we navigate through life’s complexities, let’s embrace these problems with answers, as they make our quest for knowledge more enriching, more humbling, and ultimately, more human.

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Christopher Kokoski
Mind Cafe

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