Mind Cafe
Published in

Mind Cafe

Use This Customer Service Solution to Improve Your Own Life

Five simple words to help you make amends

Photo by Rémi Walle on Unsplash

The best boss I ever had was a maestro at dealing with unhappy people.

This was in a restaurant setting, and if you’ve worked in hospitality, you know it’s a minefield of dealing with disgruntlement. This boss had a way of diffusing hostile situations, and it’s…

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store