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Mind Cafe

Use This Customer Service Solution to Improve Your Own Life

Five simple words to help you make amends

Photo by Rémi Walle on Unsplash

The best boss I ever had was a maestro at dealing with unhappy people.

This was in a restaurant setting, and if you’ve worked in hospitality, you know it’s a minefield of dealing with disgruntlement. This boss had a way of diffusing hostile situations, and it’s…




Relaxed, inspiring essays about happiness.

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