Mind Refactor
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Mind Refactor

Leadership Is Not About Assigning Tasks Only. What About Conflict Resolution?

Besides, this skill helps leaders out there drastically improve the work environment too.

two people in the eye of a conflict
Image by mohamed_hassan @ Pixabay

I realized how important skill conflict resolution was

But what can you actually do if you want to get better at conflict resolution?

Photo by Tim Mossholder on Unsplash

Things you can do to prevent a conflict from happening

  • At the very beginning, state what’s appropriate and what’s not
    When hiring a new addition to the team, make sure you explain what behaviour is not tolerated; the majority of people will take this very seriously and stop themselves from falling into a negative pattern of behaving.
  • Don’t show preferences
    You must be an equal leader to everyone, so avoid showing favouring certain individuals.
  • Be clear and punctual about assigning tasks and duties
    Make sure you’ve distributed the right tasks to the right people.
  • Make sure everyone has the same deadline time-wise
    This again goes to not treating people differently.
  • Always be open to communication
    You’d be surprised to know that often conflicts get dissolved once people have the chance to talk to someone and let the steam go.

Once a conflict has arisen, here’s what you can do to resolve it quickly

  • Inform yourself about what the problem is all about asap
    Nothing ignites additional pressure than a leader’s apathy.
  • Do not take sides
    A huge mistake would be if you took sides in any conflict (except if we are talking abuse of some sort. Then you should get to the bottom of the subject and discover who the aggressor is).
  • Conduct a meeting to discuss the matter
    Good and open communication is key.
  • By active listening, try your best to get each participant’s point of view and offer everyone some useful advice
    Sometimes people need it.
  • Let your team members take the day off
    Sometimes getting some rest can do wonders.

To wrap things up

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Ivan Popov

i was once an athlete. then a journalist. now i am a ceo of vipe studio. still running marathons though.