What to expect in Q1 2023 from the MobiFi app
To kick off the year 2023 and make the planning more concrete, we have laid out some essential things in Q1 for MobiFi App.
- Unified experience for your wallet inside the MobiFi App
To offer a much more user-friendly experience for our customers, the team has been working on redesigning the UX/UI and refactoring the code to make sign-in, wallet creation, and wallet management in one piece.
We believe the design of the wallet element can be further improved. In the current scenario, the user will see two separate wallets, one to display their balance of Euro credit to use mobility services and the other wallet to track their digital assets and reward history. The digital assets will appear in a way naturally to fit for purpose but not just as a display on the screen. In other words, the user won’t bother managing their wallet, account, etc.
2. Give life to the marketplace
We have set the Q1 objective to “Give a life to the marketplace”, which means more utilities will be added to enable users to receive, buy and trade for all kinds of benefits digitally. For example, the first digital product we will release is the green parking discount voucher. Selected users will be rewarded with a voucher to get instant savings of up to 50% of their parking in the Netherlands. For example, if you park in Amsterdam, that costs 40 euros, and you hold a 50% discount voucher in your account. You only need to pay 20 euros!
What’s more? Since the voucher is a digital asset, you can sell it or even rent it out if you don’t need it. Therefore, if you haven’t been selected, you can buy one for a much lower price than the actual parking you’ll pay.
3. Multiple-country support in parking
With the fast growth of our parking partners, we can now offer parking services outside of the Netherlands. However, the app needs to be optimized users’ experience on that. For example, the user in the UK cannot see British pounds as their preferred currency. We have yet to do field tests in these countries to ensure the quality of our services, etc.
Users can expect a better user experience within one app to travel in multiple countries, park their cars without worrying about currency exchange, or download a new app.
4. In-app support channel
We understand that Telegram or Discord are not the common ways of communicating for the majorities. Whatsapp does not protect user privacy very well. Therefore, to better communicate with our users, we will introduce an in-app chat service where users can directly talk to our support team.
We value the input and feedback of our customers and would love to hear your thoughts on which features you are most excited about and what else you would like to see on our roadmap!
Sharing your perspective on which feature you are looking forward to the most can help us to understand what our users are interested in and how we can continue to improve and innovate.
Similarly, letting us know what else you would like to see on our roadmap can help us to understand what areas of the product or service you are most interested in and how we can better meet your needs.
Your feedback is important to us and helps us to shape the direction of our product. So please don’t hesitate to share your thoughts and ideas with us. We appreciate your input and look forward to hearing from everyone!
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