5 Questions to Ask a Custom Mobile App Company

If your company is interested in working with an app development company to build a custom mobile app, it is important that you do your homework before deciding on a company to work with. Not all app development shops are equal, and even great app development companies may not be a good fit for your business. There is a lot that needs to be taken into account before making your final decision. There are a few questions that any business owner should ask their mobile app development team before signing on the dotted line.

1. Where can I find examples of apps that you have developed in the past?

The portfolio of the company that you are working with has to be one of the main considerations when working with development companies. They have to be able to prove that they can put together high quality apps that deliver a return. Without that, there is no guarantee that they will be able to help your company meet its goals. Try to work with companies that can back up their words with an excellent portfolio of high-value work.

2. Can I speak with some of your former clients about the service you’ve provided?

Although a portfolio can tell you a lot about working with a company, you are never going to learn everything you need to know about their services from that alone. Speaking with former clients can be hugely beneficial and tell you a lot about what it is like to work with the company day to day. Ask if you can reach out to former clients, but keep in mind that they will be hand-picking the clients that have the best things to say. Also remember that there is nothing stopping you from reaching out to companies that appear in their portfolio.

3. How do you handle communication throughout the development process?

What are their communication processes like? Some app development companies set up a weekly meeting to discuss projects with their clients, others send formal reports. Some don’t plan on regular communication at all, instead opting to simply contact clients when questions or notable updates arise. It is always a good idea to have your communication plan set in stone for the project so that you can reliably count on them to communicate issues, respond to questions, and keep you updated on the progress of the project.

4. How does the bug fixing and post-delivery maintenance work?

All software is going to run into some unexpected bugs after release. It is important that you are able to fix these issues quickly, particularly if they affect the usage of the app for a large portion of your users. Make sure that you have the post-launch details ironed out with the custom mobile app company that you choose to work with, otherwise you will have to revisit this issue later on and potentially be put in a very tough position. Almost all app development companies will have the post-delivery details written into the contract, so there are no surprises to discover after your app launches.

5. Have you worked with other companies in my industry previously?

Although not always required, a mobile app development company that has worked with other companies within your industry in the past will likely have a better understanding of your industry and customer base. They may be able to deliver a higher quality product as a result and this should be seen as an advantage.

If you want to work with an app development company that knows the value of communication and will work closely with you to deliver a highly valuable mobile app, please reach out and contact us today. Our mobile app development experts will get to know your business and your customers and iron out the fine details so that your vision becomes reality.