Lawyers come for the Goog in Pixel 2XL burn-in defect
Possible Class Action ramp-up is discovered
No one likes display issues on their device…but I’m sure we don’t like lawyers either.
Girard Gibbs is investigating claims against Google, HTC, and LG for manufacturing, marketing, and selling defective Google Pixel 2 and Pixel 2 XL phones. Both phones have exhibited abnormalities. Owners of the more expensive Pixel 2 XL have reported that the devices’ OLED screens are suffering from “burn-in” — a phenomenon where a portion of the display remains visible even after changing the screen to display something else, degrading user experience. Pixel 2 XL owners have also reported significant “black smear” — a problem affecting certain OLED displays, in which the movement of pixels against a black backdrop creates a black smudge, distorting the display.
I think everyone agrees the Pixel 2 XL is a great device despite its pOLED issues. It will be interesting to see how Google handles it’s first test as the hardware and software first-responsible principal.
Originally published at imthemobile.guru.