Modern Business
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Modern Business

The Self-Checkout Solution?

Why Retailers Should Be Wary About Investing Too Heavily in Self-Service Technologies


The self-checkout is a sign of once again just how divided we are as a nation. For some of us, self-checkout is one of the greatest innovations of the past decade. A retail store that has self-checkout available means that you can shop…



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David Wyld

David Wyld is a Professor of Strategic Management and Consultant. Support his work and become a Medium writer yourself: