Modern Business
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Modern Business

5 Recommendations for Southwest Airlines to Recover from Its Recent Meltdown

What Does the Future Hold for Southwest Airlines After the Great Holiday Debacle of 2022?

Southwest, which for years has been regarded as the “gold standard” for customer service in the airline industry, has had nothing less than a systemic meltdown this holiday season? How can the airline recover…



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David Wyld

David Wyld is a Professor of Strategic Management and Consultant. Support his work and become a Medium writer yourself: