Dialpad raises $100 million at a $1.2 billion valuation as businesses embrace ‘work from anywhere’

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Dialpad, a cloud-based communications platform for businesses, has raised $100 million at a $1.2 billion valuation. The series E round of funding was led by Omers Growth Equity, with participation from Alphabet’s GV, Andreessen Horowitz, Iconiq Capital, and Work-Bench.

San Francisco-based Dialpad touts itself as a “unified communications platform” incorporating voice, video, and messaging. Its core products include UberConference, the web conference tool upon which the company made its name initially; Dialpad Talk, a cross-platform business phone system; and an in-bound contact center platform that connects companies with their customers.

As with other platforms in the online communications sphere, Dialpad was in a strong position to capitalize on the rapid shift to what it calls a “work from anywhere” ethos brought on by the COVID-19 crisis, reporting record numbers in the first half of the year.

“While many companies struggled to modernize in response to these changes, Dialpad had its two best bookings quarters in Q1 and Q2,” founder and CEO Craig Walker told VentureBeat.

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Above: Dialpad desktop screen: Sentiment analysis and coaching

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