Originally, our project was created to help hotels all over the world to be more effective.
Today, the ideas we have always been advancing are becoming more resonant with the global audience! The hospitality industry is steadily moving towards digitalization! Hotel owners and managers are updating the very model of a hotel that we are all familiar with, by implementing automation into its everyday systems.
There is almost no staff in an automated hotel. Perhaps, one or two managers, depending on the size of the venue. They are monitoring the hotel during work hours and coordinating its systems.
Hotel owners get very important advantages:
Expense saving on staff that would normally constitute some 30–40% of all costs. It directly affects the hotel’s revenue.
Operational expense saving — motion sensors control lighting and heating, therefore cutting energy costs. Automated hotels often rely on clean energy sources.
Hygiene protocols — this one is especially relevant during the pandemic and other possible epidemics. Automated hotels make it so that guests have almost no contact with the staff, driving down the risk of infection dramatically.
You can use artificial intelligence services, such as advertising programs or chat-bots. It will remind the guests to order food and drinks from the bar or restaurant, schedule room service, or order other services during their stay.
These services also allow tracking your guests’ history of stay, their preferences and habits. This will help you convert guests into regular clients because the hotel always knows what they want. The benefit for the hotel is obvious — higher revenue.
Digitalization is the new era in the hospitality industry!