Thanks to ModiHost HMS, the hotel can offer its guests highly-tailored experiences and opportunities, increasing the profits and customer loyalty.
Client profiles in the ModiHost system will be updated continuously as guests interact with the platform. Guest metadata can be shared between participating hotels that will use it for future visits where they will be able to offer services tailored to every guest’s liking.
The AI behind ModiHost HMS will be able to consider an unlimited number of parameters when building customer profiles and segment them into a wide range of categories. As a result, each guest will feel that the hotel they’re staying at is offering a unique set of services that wouldn’t necessarily suit someone else.
Personal data used to build customer profiles will include their spending and travel history, location and cuisine preferences, their occupation, favourite sports and lots of other things.
Want to learn more about the ModiHost HMS? Visit https://modihost.io/!
