“Recognize Me?”
The phrase I hate to hear
I’m a practicing dentist and I’ve worked in the same city for a quarter of a century now. I’ve seen quite a few dental patients.
Of course, some I remember. The lady who sent us an apple pie after her daughter’s third molar surgery. The man who crashed his scooter into a truck the week after he got his six front teeth capped. The head of TATA Motors.
You know, the good, the bad and the powerful — those, I remember.
Still, there are thousands of cases I don’t remember by face or tooth. My motto with root canal is: find it, file it, flush it, fill it and forget it. This doesn’t lend itself to remembering cases.
Yet, people are aghast when I don’t remember them, so I sneak a look at their names on their medical history and many times, I will remember a case I’ve done from this much alone.
Last week, I had a patient who came in and sat down on my dental chair with the dreaded phrase, “Recognize me?”
I didn’t know her from Adam.
A furtive glance at her self-declared medical history told me her name (no bells), stated that she had “no medical problems” and was born in 1977.
I point-blank told her, “No, I don’t recognize you. Please remind me.”