The Impact of Social Engineering on Cybersecurity

Shan Devinda
MS Club of SLIIT
Published in
5 min readMay 5, 2023

In today’s digital age, cybersecurity threats have become increasingly sophisticated, and cybercriminals are always looking for new ways to infiltrate systems and steal sensitive information. Social engineering is one of the most effective ways cybercriminals access sensitive information. Social engineering is a cyber-attack involving manipulating people to divulge sensitive information or perform actions that compromise security.

In this article, we’ll take a closer look at social engineering and its impact on cybersecurity.

What is Social Engineering?

Social engineering manipulates people to divulge sensitive information or perform actions that compromise security. Cybercriminals use social engineering techniques to trick victims into giving up sensitive information, such as passwords, credit card numbers, or login credentials. The most common social engineering techniques include phishing, pretexting, baiting, and tailgating.

· Phishing is the most common social engineering technique. It involves sending an email or message that appears to be from a legitimate source, such as a bank or social media site. The message contains a link to a fake website that looks like the real thing. When the victim enters their login credentials or other sensitive information, the cybercriminals can use it to gain access to their accounts.

For instance, in 2016, cybercriminals used a phishing attack to breach the Democratic National Committee’s email system, stealing sensitive information and interfering in the US presidential election.

· Pretexting involves creating a false scenario to gain access to sensitive information. For example, a cybercriminal might call a company pretending to be an IT support technician and ask for login credentials to fix a non-existent issue.

For instance, In 2017, pretexting was used in a high-profile incident where hackers posed as Verizon employees and gained access to the personal data of millions of customers.

· Baiting involves leaving a physical device, such as a USB drive, in a public place. When someone picks up the device and plugs it into their computer, it installs malware that allows the cybercriminal to access the victim’s computer.

For instance, In 2015, a Russian hacking group used baiting tactics to breach the US State Department’s email system, resulting in a significant data loss.

· Tailgating involves following someone into a secure area without proper authorization. For example, a cybercriminal might follow an employee into a restricted area, posing as a delivery person or maintenance worker.

For instance, In 2019, a man in California was sentenced to 10 years for tailgating employees at tech companies and stealing their laptops, which he later sold for a profit.

The Impact of Social Engineering

Social engineering attacks can significantly impact cybersecurity, both in terms of financial losses and reputational damage. A successful social engineering attack can result in the theft of sensitive information, such as credit card numbers or login credentials. This information can be used for financial gain or sold on the dark web to other cybercriminals.

In addition to financial losses, social engineering attacks can also result in reputational damage. Customers may lose trust and take their business elsewhere if a company suffers a data breach due to a social engineering attack. These attacks can result in lost revenue and a damaged reputation that can take years to repair.

How to Protect Against Social Engineering

Cybercriminals constantly devising new and sophisticated techniques to gain access to sensitive information. It’s essential to protect yourself and your organization against social engineering attacks. In this part, we will discuss how to protect against social engineering.

1. Educate yourself and your team: The first step in protecting against social engineering is to educate yourself and your team about the various social engineering attacks. Regular training and awareness programs can help employees identify and avoid these attacks.

2. Implement multi-factor authentication: Multi-factor authentication (MFA) can help prevent social engineering attacks that rely on stolen login credentials. Implementing MFA across your organization can significantly reduce the risk of a successful attack.

3. Use encryption: Encrypting sensitive information can protect against social engineering attacks involving intercepting transit data. Ensure that all sensitive data, including emails and files, are encrypted in transit and at rest.

4. Practice good password hygiene: Weak and reused passwords are a common target for social engineering attacks. Encourage employees to use strong, unique passwords and to change them regularly.

5. Use anti-malware software: Social engineering attacks often involve malware that can infect your systems. Use reputable anti-malware software and keep it up to date to protect against these attacks.

6. Be cautious of unsolicited messages: Phishing emails and other unsolicited messages commonly use in social engineering attacks. Encourage employees to be careful of emails and messages from unknown senders and avoid clicking links or downloading attachments from these sources.

7. Implement strict access controls: Limiting access to sensitive information can help prevent social engineering attacks that rely on accessing restricted areas or systems. Implement strict access controls, such as role-based access, to ensure only authorized personnel can access sensitive information.

Conclusion

Social engineering attacks are a serious cybersecurity threat. The impact of these attacks can result in financial losses, reputational damage, and loss of sensitive information. However, there are steps that individuals and organizations can take to protect themselves against social engineering attacks. Educating yourself and your team, implementing multi-factor authentication, using encryption, practicing good password hygiene, using anti-malware software, being cautious of unsolicited messages, and enforcing strict access controls are all important measures that can help prevent social engineering attacks. It is crucial to remain vigilant and stay up to date with the latest cybersecurity threats to protect against social engineering attacks and secure sensitive information. By following these measures, individuals and organizations can significantly reduce the risk of a successful social engineering attack and protect their assets, reputation, and data.

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Shan Devinda
MS Club of SLIIT
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Cyber Security enthusiastic | Undergraduate | blogger