Chaos engineering for FinTech

Fostering a culture of continuous improvement and innovation

Jozef Netry
Multitude IT Labs
4 min readSep 8, 2023

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Chaos engineering holds particular significance for the FinTech industry, where robustness, reliability, and security are of utmost importance. The goal of chaos engineering is to build confidence in the system’s ability to withstand turbulent and unexpected conditions.

Image Source: https://blog.testproject.io/2022/02/23/what-is-chaos-engineering/

Why is Chaos Engineering important?

Think of a vaccine or a flu shot, where you inject yourself with a small amount of a potentially harmful foreign body to build resistance and prevent illness. Chaos Engineering is a testing approach we use to build such immunity in our technical systems by injecting harm (like latency, CPU failure, or network black holes) to find and mitigate potential weaknesses. (Reference: Gremlin)

The advantage of chaos engineering is that you can quickly discover issues other testing layers cannot easily capture. This can save us a lot of downtime in the future and help design and build fault-tolerant systems.

A bit of background…

While overseeing Netflix’s migration to the cloud in 2011, Greg Orzell had the idea to address the lack of adequate resilience testing by setting up a tool that would cause breakdowns in their production environment, the environment used by Netflix customers.

Tools at Multitude

Chaos Mesh and Litmus are open-source chaos tools Kubernetes uses to design and manage automated experiments. They provide flexible experiment orchestration capabilities.

Image Source: https://speakerdeck.com/yurynino/training-teams-with-chaos-engineering-on-aws-fargate?slide=15

Chaos experiments

Fault injection is the key to chaos experiments. The chaos tools cover a full range of faults in a distributed system and provide three comprehensive and fine-grained fault types: basic resource faults, platform faults, and application-layer faults.

  • PodChaos: simulates pod failures, such as pod node restart, pod’s persistent unavailability and certain container failures in a specific pod.
  • NetworkChaos: simulates network failures, such as latency, packet loss, packet disorder, and network partitions.
  • StressChaos: simulates CPU race or memory race.
  • HttpFaultChaos: can simulate the fault scenarios during the HTTP request and response processing.

Here are several reasons why chaos engineering is highly valuable for FinTech

  1. Resilience in a Complex Environment: FinTech platforms often operate in complex, distributed systems that involve numerous interconnected components, such as payment gateways, databases, APIs, and third-party services. Chaos engineering allows FinTech companies to assess the resilience of these systems under various failure scenarios, ensuring that critical services remain available even when components or dependencies fail.
  2. Mitigating Financial Risks: Financial transactions and sensitive customer data are at the core of FinTech operations. Any downtime, service disruption, or security breach can have severe financial consequences, including loss of customer trust, regulatory penalties, and reputational damage. Chaos engineering helps FinTech companies identify potential vulnerabilities in their systems, enabling them to address weaknesses and reduce the risk of costly failures proactively.
  3. Testing Scalability and Performance: FinTech platforms must be able to handle increasing transaction volumes and rapidly scale during peak periods, such as during major shopping events or market fluctuations. Chaos engineering allows FinTech companies to simulate high-load scenarios and monitor how their systems respond. Chaos engineering helps platforms handle significant traffic without performance degradation or service interruptions by identifying scalability bottlenecks and optimising resource allocation.
  4. Compliance and Regulatory Requirements: The FinTech industry is subject to stringent regulatory frameworks, including data protection laws (e.g., GDPR) and financial regulations (e.g., PSD2). Chaos Engineering can assist FinTech companies in assessing their compliance posture by stress-testing their systems and verifying whether they meet the required security and privacy standards. It provides valuable insights into potential vulnerabilities that could lead to compliance violations.
  5. Continuous Improvement and Innovation: FinTech companies operate in a dynamic and competitive landscape. By embracing chaos engineering, they foster a culture of continuous improvement and innovation. Chaos experiments can help identify opportunities for architectural enhancements, performance optimizations, and the implementation of advanced security measures. By actively seeking out weaknesses and proactively addressing them, FinTech companies can stay ahead of emerging threats and deliver superior user experience.
  6. Building Customer Trust: Trust is paramount in the FinTech industry. Customers expect their financial transactions and personal data to be secure and reliable. FinTech companies can demonstrate their commitment to ensuring system resilience, minimizing disruptions, and safeguarding sensitive information by employing chaos engineering. This transparent approach to testing and improving systems builds customer trust and confidence, leading to increased customer loyalty and a positive brand reputation.

In summary, chaos engineering empowers FinTech companies to fortify their systems, reduce financial risks, comply with regulations, and deliver exceptional user experiences. By actively simulating and addressing failure scenarios, FinTech organizations can strengthen their infrastructure, enhance security, and solidify customer trust in an industry where reliability and integrity are paramount.

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