Week 2: Planning to Reach out to People

End of Life Services & Music

Course: Design for Service
Instructors: Molly Wright Steenson & Daphne Peters
Teammates: Suzzanne Choi, Grace Cha, Brendon Gouveia, Popo Sethpornpong

This week we began create a problem statement to define our project:

Goal for our project: We are interested in creating a service for people who are preparing to their end of live or their loved ones that helps them express their life and understand emotion through music.

brainstorming ideas with the team

Stakeholder we plan on talking to:

Because we are interested in end of life care, we understand the importance of speaking to the different points of view to get their respective feedback and insights into the direction of this project. We outlined the individual stakeholders we plan on speaking to.

1. Musicians (Artists)
2. Music Vigils. In hospices and hospital facilities that provide musical support, a family can arrange for a bedside visit by one or two specially-trained musicians to sing or play live music for someone who is dying.The purpose of such a music vigil is to provide comfort and support both to the person who is dying and to loved ones. A music vigil can be scheduled by speaking with the hospice staff, palliative care staff, chaplain, or other support staff depending on the facility.
3. Prescriptive Musicians (artist who makes custom made music for individual patients) The term “prescriptive music” refers to the way in which musicians observe body processes and mental states, and then adjust their playing in ways that are appropriate to what the patient is feeling at the time. Prescriptive music is improvised or modified at the moment it is created to adjust to the immediate needs of the patient. (Creating a supportive musical field may be helpful to a patient who is anxious by making it easier for them to calm down or become more at peace.)
4. Hospices in Pittsburgh. Sdas and Family Hospice and Palliative care
5. Patients (People who are comfortable talking about their needs, referral through caretakers)
6. Music for Funeral (Memorial Service)
7. Older People (over 50)
8. Regular People (those who have lost loved ones)

We will send emails to stakeholders on Thursday March 6

3.6.2018 | Reaching out to our Stakeholders.

We outline the way we could reach out to the folk mentioned above. This includes conducting email messages asking to talk about Cold Emails and Likedin messages. Currently we are waiting on receiving messages from the stakeholders.

The purpose of this initial research is to help us narrow down our main user to focus on.

• Which lifecycle of someone’s life are we focusing on?
• Who are the people in the people’s life and what are their roles? What are the roles that might exists with these stakeholders? ( Is it for the person who is ill or for those mourning)
• What people might do in the end of life time care

Directions we are currently considering

• Patients themselves create music: This can serve as a
• Family members: create music to remember family members.
• Funeral music: creating a playlist to memorialize