Communicate with emotion, concern, and empathy
Every two weeks we’ll give you three communication tips. If you find them valuable, please invite someone else to subscribe to this newsletter.
Communication is more than information transmission
When communicating something important, don’t just think about how you will transmit information. The best communicators activate emotion and set up a framework for shared understanding.
A communication framework includes considerations for assessing non-verbal communication, feedback mechanisms, and tactics to allow your audience to build and share their understanding.
Read how effective teachers set up great communication that leads to long-term learning.
A simple tool for understanding
Part of making sure your audience understands what you are trying to communicate is to check for understanding. Let your audience talk and spend more time listening.
Military leaders ensure their teams build a shared understanding using the back brief. It is simple and it works.
Talk to your people like a pro
You might not be a social worker or a therapist. But if you are a leader of people, or if you work on a team, you are a professional. It draws on and develops your leadership, which requires compassion, empathy, and time.
From time to time you might have to venture into the land of feelings. You’re going to have to ask the right questions to learn this stuff and focus on the answers. It’s called a wellbeing check-in.
