Verified WhatsApp Business Chatbot in 5 minutes (without coding!)
Well, let’s start with some numbers. Facts. And Statistics.
- In February 2020, WhatsApp reached the milestone of two billion monthly active users worldwide (WhatsApp, 2020).
- WhatsApp is the most popular messaging apps for all age groups.
- 75% people use WhatsApp weekly.
- In a recent study among young adults, 88% of the participants said WhatsApp is the most important mobile app for them
- In a survey in Switzerland , 31% of the participants said they would like to be able to communicate with businesses over WhatsApp.
All these numbers show the opportunity for any business to provide the best in class customer support through WhatsApp. Businesses are grabbing the opportunity as well. Worldwide, more than 50 million businesses are using WhatsApp Business (2020, Wall Street Journal), tenfold the number the service had the year before.
Now, let’s address the elephant in the room. How much does it cost to have a complete support through WhatsApp?
Well, you can deploy in 5 minutes. That without any coding. Introducing Alice Labs for you.
WhatsApp Business Chatbot & Customer Support
- Have official WABA up and running in 3 days.
- AI based chatbot by dragging and dropping (yes, it supports advance elements like button and templates as well!)
- Full features ticketing platform with live chat.
- Advanced reporting and analytics.
- Connect with your backend through APIs.
- Build the chatbot in 5 minutes.
Design the chatbot
Step 1: Create an account in Alice Labs.
Step 2: Create a WhatsApp Channel.
Step 3: Build the chatbot by dragging and dropping. You can even use template messages (i.e. buttons).
Step 4: Create a ticket when user asks something that the chatbot doesn’t understand. You will see these conversations in Live Chat.
Step 5: Connect the WhatsApp Channel with WABA (WhatsApp Business Account)
Voila. You have your chatbot and support ready in WhatsApp. Now it’s time to scale up your business. For more info, you can reach me at shuvo.rahman@getalice.ai.
