When you receive the approval for the provision of hospitality services for your property, you are required to deliver the Solution to the City Tourist Board as well as any changes and termination of the Solution.
REGISTERATION OF THE GUEST
The registration of tourists is done through the eVisitor system, as the central electronic registration system for tourists in the Republic of Croatia. All vacation rental owners can access their data for the eVisitor application from the competent Tourist Board.
Vacation rental owners are required to register the guests within 24 hours upon arrival, register all guests in the object that are staying overnight and check out their stay within 24 hours.
To enter the eVisitor system you will need a username, password and TAN list (all data will be obtained from the relevant Tourist Board). In the tourist registration form, you need to select an object from the drop-down menu in which you want to register tourists. All required fields must be filled in and a simple click on the guest. Tourists need to be checked-out out via the on-screen display. The table lists contains all non-checked tourists. You need to select the tourists you want to check-out, select the checkout date and the appropriate action. eVisitor allows manual or automatic check-out for tourists based on the scheduled departure date.
Accounting
All of the books you need to fill are valid until they are fully completed. The full numbers begin every year from the number 1.
Below, we give you some useful tips on how to work more professionally about inquiries and reservations.
The “Guest List” book — all guests (foreign and domestic)
The “Traffic Records” book — all issued accounts (own and agency) are entered,
Account Block — Issuing an Account for an Executed Service
— all the services provided: number of overnight stays, the price of the apartment / room — the unit price must be in line with the price in the price list per night, the total amount and the possible discount
– if the lessees are not in the VAT system, they note in the invoice “VAT exempted according to Article 90 paragraph 2 of the VAT Act”
– the bill is printed in three copies — one guest, the other is attached to the traffic records, the third one remains in the block of accounts
PAYMENT OF TOURIST TAX
Tourist tax is payable according to the registered basic beds or camp units, and does not depend on the period of activity or on the number of overnight stays. That is, you pay an annual amount if you are not in the VAT system or per person on each earned night. Extra beds are exempt from paying the annual amount of tourist tax. The full amount of the tax is payable in three equal installments (three rates):
Due Date: 31 July, 31 August and 30 September of the current year.
THE PAYMENT IS BEING VISIBLE IN THE SYSTEM eVisitor, IN THE PART OF “FINANCE”.
Payments can only be made to the Post Office, Business Bank or Internet Banking on the Tourist board’s bank account.
