Introducing New Channel Integrations and Upgraded Features on ACE

We are happy to illuminate you with the latest features and updates that have been incorporated with ACE — An automated customer engagement tool by eWards.

Given here is a list of updates that helps you engage with customers in a simple manner.

The latest updates include -

1. Bulk SMS on Business App

Now, send customized and tailor-made campaigns to your customers in bulk, making the process much faster. Leverage in more and more customers by enhancing the overall campaign experience.

2. Email Campaign Integration

Our list of integrations previously included running personalized campaigns through SMS, Push Notifications and Whatsapp. Email campaign integration is now a comprehensive part of our list of campaign integrations with which you can target a much wider and diversified range of clients with creative templates.

3. Campaign Revenue Report Dashboard

The admin dashboard is now equipped with an additional screen that supports the Campaign Revenue Reports sent out to clients on a weekly/monthly basis. With this feature, track down the detailed breakup of Revenue generated from targeted customers showing the number of bills and visits in a specific date range. Also, an additional tab called the “Campaign list” has been integrated to find the number of campaigns that have been run in the lookup period.

4. Facebook Campaign Integration

Facebook campaigns can be run to target customers on social media using their phone numbers. The clients can use their full database, use any RFM segment or any multi-insight to target customers and display Ads on their respective newsfeed.

Contact us at https://ace.myewards.com/ to know more about these features and how ACE by eWards can improve your customer retention.