mindset3.org
Published in

mindset3.org

The Customer Service Disaster

Customer service used to be just that — service: A helpful voice at the other end of a swift phone call. That’s long gone. Helpful became dreadful. For the last 10–20 years, customer service has become something to avoid at almost all cost. Because life’s too short — for the wait and the annoyance. Which makes the following question interesting: What happens when you suddenly meet great customer service?

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store