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Platform Solutions for Retail: How to Get it Right

Retail businesses are big, complicated entities with a lot of moving parts. Platform solutions are tailor-made for them.

Myplanet
Myplanet
Feb 20 · 9 min read

1 — Customers

“Journeys are flexible, changing, and now more than ever, driven by the customer: how they prefer to connect and engage, when and how they buy, and their purchase drivers. The sales and service organization of the future has to be prepared to deliver a consistent experience, with the agility to serve the customer as they prefer to be served.” — Katherine Jones, Director of Platform Strategy, Myplanet

2 — Search and Inventory

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Photo by rupixen.com on Unsplash

3 — Data

4 — Change Management

Conclusion


Myplanet Musings

Thoughts, ideas, insights, and more from the Myplanet team.

Myplanet

Written by

Myplanet

We’re a software studio. We specialize in creating digital experience platforms using best-in-class technology to support seamless, data-informed journeys.

Myplanet Musings

Thoughts, ideas, insights, and more from the Myplanet team.

Myplanet

Written by

Myplanet

We’re a software studio. We specialize in creating digital experience platforms using best-in-class technology to support seamless, data-informed journeys.

Myplanet Musings

Thoughts, ideas, insights, and more from the Myplanet team.

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