Rohit Bhadange: Navigating Sales Tax Challenges and Revolutionising the Industry with Zamp

Our guest for this episode is Rohit Bhadange, an entrepreneur with a diverse background that spans over private equity, real estate, and angel investing. Rohit is the co-founder and CEO of Zamp.

Short overview

In the beginning of our discussion, Rohit Bhadange shares his personal background and entrepreneurial journey. He recounts his initial fascination with investing in public markets and later transitioning into the real estate sector, where he assembled a team specialising in property renovations and house flipping. We talk about the launch of Zamp, a sales tax consultancy firm, and the intriguing story behind naming it “Zamp,” which involved utilising a premium four-letter domain name owned by his college friend and co-founder, Ed.

Rohit shares his venture into domain name investments, his portfolio-building efforts, and the significance of a strong domain name for marketing purposes. He emphasises that while a domain name is not the sole determinant of a company’s success, it plays a role in directing people to the right location and aiding in recall.

We discuss the core of Zamp’s work, with Rohit underscoring the importance of efficient software management for businesses. He mentions that despite the availability of software, many teams still rely on accountants or outsourced CFOs to handle it, highlighting the need to streamline these processes. He also discusses Zamp’s recently launched API, which automates calculation processes based on input data.

Regarding AI’s role in tax and compliance, Rohit acknowledges its potential to enhance performance and efficiency but underscores the continued value of human creativity and problem-solving skills, especially in Zamp’s team-oriented approach.

On scaling and customer support in a growing business, Rohit emphasises the significance of investing in onboarding and account management to control support costs as customers expand. He touches on the challenges of self-serve solutions in the Risk and Compliance sector, stressing the importance of efficient support and automation for business scalability.

Looking ahead, Rohit expresses his focus on automation and operational efficiency, aiming to build a more robust product while actively seeking customer feedback in the coming year.

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