Dyslexic Users

Andrew Zusman on why conventions, flexibility and tolerance are key when designing and developing for dyslexic users

Exact numbers differ, but it is safe to say about one in 10 people has some form of dyslexia. Yet despite being so prevalent, it attracts relatively little attention when it comes to accessibility. So what can we understand about dyslexia to help us improve digital spaces for dyslexic users?

Clear navigation

First, you need to understand that dyslexia is a blanket term for a variety of different issues. While the hallmark of dyslexia is difficulty with phonetics, dyslexic users often have trouble with directions, numbers and organisation.

For this reason, clear fonts are just as important as clear navigation. Images can help to explain information, so using standard icons coupled with text is a great way to improve clarity — not only for dyslexic users, but for everyone. Conventions should be adhered to when clarity is in doubt.

Multiple navigation

Second, offering multiple channels to retrieve the same piece of information is a great way to create a more inclusive design. IMDb is a good example. Users can find a movie they’re looking for via an actor’s name, movie title, keyword, and so on.

Offering the same information in the header as in the footer is another example of offering users the flexibility to find information where they see fit, rather than directing them to a specific path. Flexibility breeds inclusiveness.

Room for error

Finally, tolerance for error should be considered. Will a user be able to go back and make corrections to a form or profile entry on a mobile app? Can an order be easily cancelled or information changed? Is spellcheck applied to text boxes?

This line of questioning will help you develop interfaces that react well to user error. For dyslexic audiences, this can be especially important in instilling confidence and thus allowing for a better user experience.

Accessibility in digital design and development has come a long way. Various laws around the world have been updated, and methods have been developed to make it easier to adhere to higher standards of accessibility, meaning great strides have been made to make digital spaces more inclusive. Understanding more about dyslexia is another step in the right direction towards providing better experiences for all users.

Andrew is a veteran speaker, Design for Experience Awards semi-finalist in Accessibility, and lead UX and VP of product for Skyrise. He is based in Dallas, Texas.

This article originally appeared in issue 275 of net magazine.