3 Things You Should Know About Process Mining
Process mining is an analytics technique related specifically to the fields of data science and process management to support the analysis of operational processes based on event logs. The goal of process mining is to turn event data into insights and actions.
Process Mining is for More than Just Order to Cash (O2C) and Procure to Pay (P2P)
While first generation process mining tools focused almost exclusively on SAP O2C and P2P processes, the next generation of technologies that focus on holistic process intelligence address processes far beyond the SAP/Oracle accounts payable (AP) or accounts receivable (AR) workflows. Some of these include patient journeys in hospitals, insurance claims handling, underwriting, mortgage onboarding, customer onboarding, and more. With so much to improve, why settle to only transform the accounting team?
Process Mining and Task Mining Aren’t the Same Thing
Process Mining works by extracting knowledge from event logs readily available in today’s information systems, in order to visualize business…
